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eSign
Subheading
Facilitating digital signatures
Faq section
Question
Who is eligible to eSign documents?
Answer
Any Indian citizen holding Aadhaar can avail eSign service to digitally sign a document through eSign service.
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Question
What is mandatory for end-user to get eSign?
Answer
Aadhaar is mandatory for an individual to eSign a document.
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Question
From whom can an ASP purchase a Digital Signature Certificate?
Answer
Legally valid Digital Signature Certificates are issued only through a Controller of Certifying Authorities (CCA), Govt. of India, licensed Certifying Authorities (CA). A Certifying Authority (CA) licensed by CCA, offers secure digital signatures through various options tailored to suit individual as well as organizational needs
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Question
How to verify signature?
Answer
In case of eSign API 2.1
a) Download the signed document Open with Adobe Acrobat Reader.
b) Go to Signature panel Right click on the signature.
c) Show signature properties. Show signer’s certificate. If you see the hierarchy as CCA, NSDLeGov Sub-CA, User’s Name and in certificate subject tab DnQualifier tab consist of users gender, DOY and Hash of phot and Title field have last 4 digit number of Aadhaar, it is a genuine signature (Certificate needs to be added in Trust, close pdf and open again, green tick mark will be displayed)
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Question
Does NSDL e-Gov support Mobile based eSign?
Answer
Yes. NSDL e-Gov APK/AAR is available, which has to be integrated with the ASP mobile APP.
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Question
Does NSDL e-Gov eSign support biometric?
Answer
Yes, NSDL e-Gov eSign supports OTP, Biometric and IRIS based authentication for eSign API 2.1.
Question
How can I reach customer support for assistance?
Answer
You can contact our customer support team at esign-help@proteantech.in or call us at 020-27218080 for any queries or assistance.
Brand Section
Testimonials
Title
Protean (earlier NSDL) has always been a trusted partner for implementation of NPS in Railways. The efforts taken by your team along with railway officials in conducting meetings/training sessions for resolution of issues as the ground level have helped immensely in streamlining the processes in implementing NPS in Indian Railways
Profile Name
Shri Sanjeev Sharma,
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railways
Profile Post

OSD/Accounts, Railway Board under the Government of India

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The Server Integration Project has considerably reduced manual work and we look forward to integrating all facilities/modules of NPS such that a “hands free” NPS operating process is established with monitoring being the core activity of our officials.
Profile Name
Nagalakshmi S V, KTS
Testimonial Image
karnataka
Profile Post

Joint Director
NPS cell, Commissionerate of Treasuries
Bangalore, Karnataka

Title
Protean eGov Technologies Ltd. (Formerly NSDL e-Governance Infrastructure Ltd.), has been our steady partner in all aspects of NPS. I recollect our initial meetings and how with continuous support from their officials, we managed to improve NPS penetration.
Profile Name
Shri. Dattadas Y. Karadkar
Testimonial Image
Mumbai
Profile Post

Deputy Director,
State Record Keeping Agency,
DAT Office, Mumbai.

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Content Heading
Overview
Content Subheading

eSign service is an online electronic signature service that can facilitate an Aadhaar holder to digitally sign a document. Protean eGov Technologies Ltd., a licensed Certifying Authority (CA), is empanelled by Controller of Certifying Authorities (CCA) to provide eSign Services to Application Service Providers (ASPs).

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Case Studies
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Our Impact
Case Studies Section
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Dharmesh Parekh
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Dharmesh Parekh
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Reimagining the future of technology
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By Dharmesh Parekh, CIO & Executive VP, Protean eGov Technologies Ltd.
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Yes
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Suresh Sethi
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Suresh Sethi
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Creating a sustainable digital public infrastructure
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By Suresh Sethi, Managing Director & CEO, Protean eGov Technologies Ltd.
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Yes
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Spotlight
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Leaving a mark in the lives of a billion Indians

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Over 7.25 bn
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Transactions for PAN OPV
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Over 2 bn
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Transactions for Aadhaar Authenication
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Over 950 mn
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Transactions for e-KYC
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Over 240 mn
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Transactions for eSign
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highlights
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Convenience at your fingertips
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Promotes paperless environment
No hassles of key storage and key protection concerns
User Convenience
Integrity with complete Audit trail
Saves cost and time
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Highlights
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objectives
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An easy and secure way to digitally sign a document anywhere, anytime
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Facilitates legally valid signatures
Flexible and easy to implement
Privacy of the signer is maintained
Secure online service is used
Immediate destruction of keys after usage
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Objectives
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esign
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Frequently Asked Questions
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CPS File Download
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CPS Version 1
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CPS Version 4
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FAQs
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